These days I find myself singing the lyrics to Kip’s wedding song in the movie Napoleon Dynamite. Mostly to light-heartedly console myself as I go through the frustrating process of learning the ins and outs of our new CSA management system. The learning curve on this technology is kind of steep the first year as the farm and the provider get to know each other. The provider is better getting to know the specific needs of the farm and we are better getting to know what they can and can’t offer. Sometimes we run into obstacles that can take a bit of fine tuning, but over all, a management system like this allows the farm to offer its customers a lot more services, and, in time, makes it easier for us to manage them.
Currently, I am fine tuning the check off sheets that you get at each drop site. Our goal is to make them easy to read, while displaying all of the information that each of you needs to know. For now, you may see that I have to cross off the names of folks that don’t pick up that week. We are also coming up with the best way to allow customers to put their shares on hold and reschedule their makeup shares (including their chickens and eggs). The current system is a little clutsy and definitely not creating a very pretty check off sheet. But, we will keep working at it. In the mean time if you have questions about what you are supposed to get or how to put you share on hold or schedule your make up share etc., please let us know.
The farm store is also different this year. Currently only CSA members are able to order from the store, but in time, I hope to change that. For now, I am accepting that it is the heart of summer and we may have to take this one step at a time. With any luck though, I will have a plan in place in time for fruit orders, so that everyone that loves those blueberries and peaches can order fruit, member or no member.
While the farm adjusts to this new technology, you may notice an oops here or there. We thank you in advance for your patience with us. Just let us know if something doesn’t go quite right and we will make sure to take care of you. Thanks again for your support this season.