FAQ

Where is your delivery area?

Home Delivery Zone Maps

(Map 1)  Milwaukee areas

(Map 2)  Milwaukee West Area

(Map 3)  New Berlin area.

We also serve East Troy, Mukwonago, Big Bend, and Elkhorn areas that are within 5 minutes of Hwy 43.

 

What if I run out of credits?

WHAT IF I RUN OUT OF CREDITS:

Simply continue ordering! We will charge your credit/debit card for any future purchases. Members can continue ordering with us until the end of the season.

Is the food organic?

The veggies grown on our farm are certified organic and we buy from organic growers. Any not certified produce are always disclosed as not organic. Meat, cheese, eggs, bread, and other items are locally produced but not always organic. Meat is either organically fed or grass-fed and/or pastured.

How Do I Pay?

Payment options:

  • Pay all at once: pay with check (no fee) or credit card (3.5% fee).
  • Pay automated installments: Deposit is due at the time of sign up, and your balance due will be divided into monthly payments (monthly locations can be divided into 2 payments) due at the beginning of each month starting in the month that your program begins. (3.5% fee). 
  • Pay with monthly checks: send us your deposit and all of your payments on post-dated checks and we will cash them at the beginning of each month. (no fee).

How much food do I get?

Exactly the amount you want. Our programs are designed to provide the right amount of food for you. Every week you can choose what you need from a variety items.  Some items may have quantity limits to assure availability to more people.

Members place orders each week online spending their membership credits that are issued at the beginning of the season. Minimum order is $40.  Maximum order is $250.  Maximum meat order per order is $200. Order on weeks that work for you. All issued credits must be used by the end of the season.

QUANTITY LIMITS

  • This program is designed for members to order on a regular basis. You will notice quantity limitations on some items. We do this for a number of reasons.
    • With fresh produce, we may have limited quantities and want to make sure the most people get a chance to try it. We do our best to have lots of the most popular items and only have to limit some of the less popular.
    • We have limited space available in our delivery truck, so large orders are more difficult for us to manage, especially in the frozen department. Stocking up all at once is hard on us.
    • We are a small business with limited funds, so tying up lots of our cash in inventory can be a challenge.
    • We have limited space to store inventory and keep it safe.
  • If you have an item that you would like larger quantities of and is something we bring in from a farm partner, like pasta sauce or salmon patties etc., you can email april@lotfotl.com and request a case for yourself when we next order. When it arrives, we will add it to your next order and send it your way.

Do I have to use all of my credits?

Yes. We ask people to commit to using all of their credits in one season. That means between June and October for the Summer program and between November and February for the Winter program.

If you use all of your credits before the season ends, you simply pay as you go. You will notice your menu is slightly limited after your credits are gone, as any items with limited availability will get prioritized for members that still have credits left.

Why? We ask this of you because we base our budget and planting plans around commitments from our members. If we plant $1000 worth of food for someone and they only order half of that in a season, the model becomes unsustainable. So, we need folks to use all of their credits during the set parameters. 

Where does the food come from?

Meat, cheese, eggs, bread, and other items are locally produced but not always organic. Meat is either organically fed or grass-fed and/or pastured.

Below we provide key details about the story of your food. OG=certified organic

Produce: Most of your produce is grown here at LotFotL. We are certified organic. We also partner with some other organic growers to create more diversity on the CSA store. Any non-organic produce that we bring in is disclosed. We also work with:

  • Tipi Produce OG
  • Turtle Creek Gardens OG
  • Igl Farms OG
  • Springdale Farm OG
  • River Valley Mushroom Farm – mushrooms are OG
  • Red Door Family Farm OG
  • Better Way Farms OG
  • Apple Barn
  • Atoms to Apples OG
  • Barnhard Farms
  • GrowMicro Farm
  • Doudlah Farm Organics OG

Eggs: Most of our eggs are from Prairie Gold in Oconomowoc, WI. OG

Bread:

Cheese:

Meat: We buy meat from producers who give priority to a high quality of life for the animal. For example, your 100% grassfed beef may not be certified organic, but it is raised on lush beautiful pasture. We won’t sell you Certified Organic meat just because it is Certified Organic. We choose meat that we would and do feed to our own family.

  • Abiding Acres Farm – animals are raised naturally without GMOs, antibiotics and growth hormones. Grass-fed.
  • Gitto Farm and Kitchen – grass-fed
  • Golden Bear Farm – never feed CORN, SOY, GMO’s, antibiotics, hormones or any processed foods.
  • Rushing Waters – wild caught salmon patties
  • Stock Family Farm – Our chickens are raised outdoors and moved daily to new pasture. They are fed a blend of Organic grains, consume fresh grass, and forage for insects.

Other: Great small scale local producers of shelf stable or artisan edibles.

What produce is in the winter csa?

Below is a sample of someproduce items you might see in the winter csa program. Produce is most abundant during the first 2 months of the program and there is less variety later in the season.

Beets
Rutabaga
Sweet potato
Salad turnips
Classic turnips
Celeriac
Potatoes
Radish
Carrots
Pie pumpkin
Winter Squash
Napa Cabbage
Kohlrabi
Cabbage
Brussel Sprouts
Popcorn
Fennel
Onion
Broccoli
Bell Peppers
Leeks
Mushrooms
Kale
Spinach
Garlic
Herbs
Frozen fruit

 

 

What if CSA is not for me?

There are many ways to connect with our farm. View our “Ways to Connect” page to learn more.

  • WINTER CSA program opens – Sept
  • November Holiday Pies – pre-orders start in October
  • Asparagus Pop-up Sale – May
  • Memorial Day Plant Sale – Pre- orders start in March
  • Annual Blueberry Sale – July or August
  • SUMMER CSA program opens – Feb
  • Public online orders – June – Oct

We make a small portion of our store available to the public now. So, even folks who are not CSA members will have access to great local food. Simply shop our FarmMatch online farm store each week and pick up at one of our CSA sites. Remember, CSA members get access to everything, but the general public still has fun options. Learn more in the “Buy Our Food” section above.