Week 1 WINTER CSA order link (14 to go)
Hello,
Week 1!
Welcome to LotFotL’s 2024-25 Winter CSA program. It is go time. We are so excited to get you started.
Each week you will receive an email like this one, inviting you to place your order. Inventory will change from week to week, depending on what is available. Below are directions to help you place your first order. We are going to keep this first email to the point as everyone is just getting used to the order process. In the future you can expect to see things like stories, recipe links, and photos included in your emails. For this week.
I encourage you to order heavy during the first month of winter CSA. This is when our produce selection is the best and we hope you will take advantage of it. So, we strongly encourage folks to use more credits during the first half of the program than the last half, where we will not have as many things to choose from.
Lastly, please make sure to take a look at your email entitled, “Everything you need to know about Winter CSA and action deadlines”. It contains important information to help you get started.
Please let us know if you have questions or need help.
LETS ORDER
Go to https://www.farmmatch.com/lotfotl
HOW TO ORDER: (STORE OPENS AT NOON)
- Go to https://www.farmmatch.com/lotfotl
- Login (upper right-hand corner of the screen)
- IMPORTANT: Make sure your order is sent to the location you want. Do not assume.
- Place your order each week, making sure to follow the order parameters:
~~Minimum total order of $40.
~~Maximum total order of $250.
~~Limit $200 on meat per week.
~~ Use all of your credits by the Feb 19th delivery. You can keep track of your credits in your shopping cart window each week. You should not be charged for anything that you order, because you are using your issued credits.
~~Confirm your delivery/pick-up location
- You must get a confirmation receipt email detailing your order. If you don’t, you did not complete your order correctly. Review this email, especially to make sure the location is correct. This is a tool for making sure what you think is going to happen and what we plan to do for you that week match up.
- No late orders can be received. Thank you for understanding that we are not able to process late orders.
- Order on weeks that work for you, skip the ones that don’t.
- Final order of the season: When you use the last of your credits for the season, your credit card on file will be charged for any amount due. You will then have access to a limited menu for the remainder of the season.
HACKS AND ORDERING TRICKS:
- If the product selection is not displaying in organized groups, you are likely in the “My Favorites” section. Scroll down to all products and it will be easier to navigate. You can always X out favorite items each week to keep this section manageable.
- If products have a locked sign on them, you likely need to change your pick-up location. Click on the lock to see where this item is available.
- If you cannot see products, contact the farm.
RECEIVING AND/OR PICKING UP YOUR ORDER:
- IN PERSON PICK-UP
- LOTFOTL – Watch your step as you enter the barn. This is a self serve pick-up. Remember to check the cooler for your frozen items. Items are in the stainless steel kitchen fridge just to the left as you enter the barn.
- HOME DELIVERY
- Remember drivers are instructed NOT to leave food if there is not a container.
- Watch for a text after delivery has occurred.
- If you don’t have food by 6pm, call or text us right away.Time is of the essence.
We are always happy to help. Contact us with questions. 920-318-3800. Texting will get you the fastest response.
With Gratitude,
Your Farmers